MEET THE TEAM

The People Behind GoCSM

Real operators who understand the agency game from the inside out.

Timur Sabir

FOUNDER, CEO

5X SaaSPRENEUR Award Winner, Retention SME

Tim has spent years growing 7-figure agency brands. He built GoCSM because his own team needed what the market didn't offer: a platform that tracks, engages, and retains clients with real data.

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Sara Irfan

President, COO

Systems thinker. Team enabler. Strategic executor

Sara runs operations across the teams and brands under the MBC Holding umbrella. She's the system behind the systems: organized, ahead of the curve, and the reason things don't fall through the cracks.

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Karthik Anand

Co-Founder, CPO

Platform architect. HighLevel innovator

Karthik brings years inside HighLevel's Marketplace to every product decision at GoCSM. As CPO, he translates deep ecosystem knowledge into a platform agencies actually want to use, sharp UX, smart roadmap bets, and the operational discipline to back it all up.

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Abhinav Paliwal

Co-founder, CTO

Engineering leader. Architect of native HighLevel integrations.

Abhinav leads engineering and technical strategy at GoCSM, bringing firsthand experience as a lead developer on HighLevel's Marketplace platform. He architects the deep, native integrations that set GoCSM apart, built for speed, stability, and scale from the ground up.

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Sinan Murat

Director of Customer Success

Champion of agency outcomes. Turns new customers into long-term advocates.

Sinan makes sure every agency that joins GoCSM actually wins. He bridges product capabilities and real-world results, owning onboarding, driving adoption, and turning new customers into long-term advocates who bring others along.

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Sam Saxena

Product Manager

Builder's mindset. Obsessed with shipping things that move the needle.

Sam translates agency pain points and customer signals into focused product decisions. He brings a builder's mindset to every release, obsessed with shipping features that create real, measurable impact for the agencies using the platform.

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Vinay Reddy

Engineering Manager

Velocity meets stability. Sets the bar for quality, mentors the team.

Vinay leads GoCSM's engineering team with a simple standard: ship fast, ship clean. He owns the day-to-day of how code gets built and released, mentoring the team and making sure quality never gets traded for speed.

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Suraj Agarwal

Product Engineer III

Frontend craftsman. Pixel-perfect builder. The team's go-to when things get hard.

Suraj is the engineer who turns design specs into polished, performant interfaces. With a sharp eye for frontend craft and ownership of critical platform pieces, he's the one the team relies on when the work gets hard.